Woolbet Terms and Conditions

Welcome to Woolbet Casino. These Terms and Conditions govern your use of our website, our games and all related services offered at Woolbet, and by registering an account you agree to be bound by them. We operate Woolbet Casino online under a licence granted by the Anjouan Gaming Authority (Union of Comoros), licence number ALSI-202509029-FI1, issued 16 September 2025 and valid until 15 September 2026. We are not licensed by the UK Gambling Commission and we are not part of the GamStop self-exclusion scheme. If you are searching for Woolbet Casino login access or information before you sign up, this document explains the rules that apply to your account.

Who We Are

Woolbet is owned and operated by Win Top Ltd, company number 16122, registered at Hamchako, Mutsamudu, Autonomous Island of Anjouan, Union of Comoros. Throughout this document, "we", "our" and "us" refer to Win Top Ltd trading as Woolbet Casino. When you use casino Woolbet online services, you enter into a legally binding agreement with us, and you confirm that you have read, understood and accepted these terms in full.

Eligibility

We accept players from Canada, the United Kingdom and the European Union, and we currently offer our services in English and French. We do not accept registrations from residents of Ohio, United States. You must be of the legal gambling age in your jurisdiction, and you must only maintain one Woolbet login account at any time. Duplicate accounts may be closed, and any related balances may be forfeited at our discretion.

Account Registration and Woolbet Login

To play at Woolbet Casino, you must complete registration and provide accurate personal details, including your name, date of birth, address and contact information. Your Woolbet casino login credentials are personal to you, and you must keep your password confidential. We are not responsible for losses arising from unauthorised access if you fail to secure your account. Before your first withdrawal, we require verification, which may include a government-issued photo ID, proof of address and confirmation of your payment method. We request these documents on demand, and we may suspend withdrawals until verification is complete.

Deposits and Withdrawals

We support deposits in CAD, EUR and GBP, along with cryptocurrencies including Bitcoin, Ethereum, Litecoin, Bitcoin Cash, Dogecoin, Solana, Tron, Tether and USD Coin. We accept Visa, Mastercard, Skrill, Apple Pay, Google Pay, Revolut, Interac and various cryptocurrencies, totalling 16 deposit methods. For withdrawals, we process Visa, Mastercard, Skrill, Revolut, and selected cryptocurrencies; please note that Apple Pay and Google Pay are deposit-only methods.

• We apply a standard withdrawal limit of 500 EUR per day, with raised limits available at higher VIP levels.
• We do not impose a maximum win limit on your gameplay.
• Skrill and Revolut withdrawals are typically processed instantly.
• Visa and Mastercard withdrawals typically take 1-3 banking days.
• Cryptocurrency withdrawals depend on network confirmation times.

Bonuses and Promotions

At Woolbet, we offer a Casino Welcome Pack of up to 303% and 3,003 GBP plus 303 free spins spread across your first three deposits, structured as 101% and 101 free spins per deposit. The minimum qualifying deposit is 10 GBP, wagering requirements are set at x35 of the bonus amount, the maximum bet while wagering is 5 GBP, and the bonus remains valid for 30 days, with slots contributing 100% towards wagering. We also provide a Sport Welcome offer of a 50% free bet up to 30 GBP on your first sports wager. Here at Woolbet Casino, invited high rollers may receive our High Roller Welcome offer of up to 383% and 13,831 GBP.

Our Woolbet Casino loyalty benefits extend beyond the welcome offer. We run a Weekly Cashback promotion returning up to 500 GBP of net losses every Monday, and a Weekly Rakeback offer of up to 200 GBP every Tuesday. We also provide Early Payout on qualifying sports bets. All bonus terms, including wagering requirements and expiry dates, are subject to change, and we reserve the right to amend or withdraw promotions at our discretion.

Games and Providers

We work with 89 game providers, including NetEnt, Pragmatic Play, Evolution, Play'n GO and Hacksaw Gaming, to bring you slots, roulette, blackjack, baccarat, video poker, bingo, keno, jackpot games, craps and dice, scratch cards, crash games, sports betting, eSports betting and virtual sports. Our live casino, powered by Evolution, Ezugi, Absolute Live Gaming and Iconic 21, includes live roulette, live blackjack, live baccarat, live poker, live dice, live bingo and live shows. We do not currently offer ring or tournament poker formats. Woolbet Casino is accessible via desktop and mobile browser; we do not offer a dedicated app at this time.

Responsible Gambling

We are committed to promoting safer gambling practices. You may request deposit limits, time-outs or self-exclusion at any time by contacting our support team. We encourage you to gamble only what you can afford to lose and to treat gambling as entertainment rather than a source of income. If you feel your gambling is becoming problematic, we recommend seeking independent support services in your region.

Customer Support

Our support team is available 24/7 through live chat, with an average response time of approximately two minutes. We provide support in English and French. If you have questions about your Woolbet login, pending withdrawals, verification requirements or any other aspect of your account, we encourage you to contact us directly rather than relying on unofficial Woolbet reviews or third-party guidance.

Limitation of Liability and Amendments

We provide our services on an "as is" basis and do not guarantee uninterrupted access to Woolbet Casino at all times. We are not liable for losses arising from technical failures, third-party payment processing delays, or circumstances beyond our reasonable control. We reserve the right to amend these Terms and Conditions at any time, and continued use of our services after changes are published constitutes your acceptance of the revised terms. We recommend checking this page periodically for updates.

Governing Law

These Terms and Conditions are governed by the laws applicable to our licence issued by the Anjouan Gaming Authority. Any disputes arising from your use of our services will be handled in accordance with the regulatory framework governing our operating licence. By continuing to use casino Woolbet online, you accept these terms in their entirety.